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Framing Personas: Enhancing Engagement and Perspective Taking

dc.contributor.authorPröbster, Monika
dc.contributor.authorHaque, Mirza
dc.contributor.authorHaag, Maren
dc.contributor.authorMarsden, Nicola
dc.contributor.editorBurghardt, Manuel
dc.contributor.editorWimmer, Raphael
dc.contributor.editorWolff, Christian
dc.contributor.editorWomser-Hacker, Christa
dc.date.accessioned2017-08-09T21:05:11Z
dc.date.available2017-08-09T21:05:11Z
dc.date.issued2017
dc.description.abstractPersonas are a tool in user-centered software design to make users’ goals and needs tangible for the designers of the product. Engaging with personas is seen as a means for empathizing with users and avoiding product development from the developers' own perspective ("I-methodology"). In an empirical study with 59 participants, we investigated whether the instructions that framed the use of a persona had an impact on the engagement with the persona and the use of I-methodology. Using eye tracking, we showed that instructions mentioning a prospective brainstorming task lead to significantly longer visit durations of the persona description. Furthermore, the tendency to use I-methodology was significantly lower. The results of this study offer strategies using personas to enhance designers’ abilities to adopt a different perspective for their further software development tasks.en
dc.identifier.doi10.18420/muc2017-mci-0308
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/3287
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofMensch und Computer 2017 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subjectPersona
dc.subjectUser-centered design
dc.subjectGender
dc.subjectexperimental study
dc.subjecteye-tracking
dc.titleFraming Personas: Enhancing Engagement and Perspective Takingen
dc.typeText/Workshop Paper
gi.citation.endPage334
gi.citation.publisherPlaceRegensburg
gi.citation.startPage331
gi.conference.date10.-13. September 2017
gi.conference.locationRegensburg
gi.conference.sessiontitleKurzbeiträge
gi.document.qualitydigidoc

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