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Supporting the Onboarding of 3D Printers through Conversational Agents

dc.contributor.authorLiu, Shi
dc.contributor.authorHarun, Shahrier Erfan
dc.contributor.authorJasche, Florian
dc.contributor.authorLudwig, Thomas
dc.contributor.editorSchneegass, Stefan
dc.contributor.editorPfleging, Bastian
dc.contributor.editorKern, Dagmar
dc.date.accessioned2021-09-03T19:10:24Z
dc.date.available2021-09-03T19:10:24Z
dc.date.issued2021
dc.description.abstractIn view of its capacity to create physical objects for a wide range of different potential applications, 3D printing has become increasingly popular over the years. However, given its scope of application, 3D printing can be challenging. Novice users often need assistance from experts, who are not always available. Recent interest in the development of conversational agents opens up the possibility of assisting novice users in their interactions with 3D printers, thus improving their experience. In this paper, we illustrate a potential concept of a conversational agent and present a prototype of a Telegram chatbot to improve the user experience of 3D printing.en
dc.description.urihttps://dl.acm.org/doi/10.1145/3473856.3474010en
dc.identifier.doi10.1145/3473856.3474010
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/37293
dc.language.isoen
dc.publisherACM
dc.relation.ispartofMensch und Computer 2021 - Tagungsband
dc.relation.ispartofseriesMensch und Computer
dc.subject3D Printing
dc.subjectConversational Agents
dc.subjectHuman-Machine Interface
dc.subjectInternet-of-Things
dc.titleSupporting the Onboarding of 3D Printers through Conversational Agentsen
dc.typeText/Conference Paper
gi.citation.endPage529
gi.citation.publisherPlaceNew York
gi.citation.startPage525
gi.conference.date5.-8.. September 2021
gi.conference.locationIngolstadt
gi.conference.sessiontitleMCI-SE07
gi.document.qualitydigidoc

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