Auflistung nach Schlagwort "privacy concerns"
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- KonferenzbeitragConsumer Privacy Concerns and Preferences for Certification and Accreditation of Intelligent Assistants in the Internet of Things(Open Identity Summit 2020, 2020) Carl, Valerie; Mihale-Wilson, CristinaInteroperable Intelligent Assistant Systems (IAS) could help realize the advantages of the Internet of Things (IoT). Yet, due to their insufficient skill set and persistent privacy concerns on the consumers' side, such IAS experience only limited popularity. While enabling IAS to communicate and exchange data with each other could help such systems improve performance, certifications and accreditations can help build user's trust by addressing some of the consumers' privacy concerns. To better understand the incentives necessary to instigate the mass adoption of interoperable IAS, this paper presents a study exploring consumer privacy concerns and preferences for privacy certifications. The ultimate purpose of this paper is to provide certification recommendations for intelligent IoT networks in general and IAS in particular.
- KonferenzbeitragPrivacy and availability needs regarding user preferences for Smart Availability Assistant – towards a digitally enabled work life balance(Open Identity Summit 2020, 2020) Saternus, ZofiaThe use of communication technologies (CTs) enables blurring the traditional boundaries between work and private life. Many employers are worried about this situation and addressed those issues with different technological and organizational approaches. The goal of our research is to introduce improved enterprise availability management by developing an employee-friendly technological solution that actually reflects the variety of employees’ availability needs. Due to the overall aim of broadening and bridging research on an availability management, results of a quantitative study (N=821) insights into the management of individuals’ availability and key requirements regarding the development of a Smart Availability Assistant. In general, it became apparent that to appropriately design this kind of smart assistant we must not only recognize the heterogeneity of peoples’ availability preferences but also identify and meet employees’ privacy expectations by use of a Smart Availability Assistant.
- ZeitschriftenartikelWhy Do People Use Digital Applications? A Qualitative Analysis of Usage Goals and Psychological Need Fulfillment(i-com: Vol. 18, No. 3, 2019) Zimmermann, Sina; Gerber, NinaFor many people, digital applications, especially messengers, social networks and cloud services, have become an important part of their daily life. Although most users express privacy concerns regarding the use of digital applications, their concerns do not prevent users from sharing personal information with such applications. A reason for this seemingly paradoxical behavior could be that users pursue certain goals when they are using these applications, which possibly overweigh their privacy concerns. We thus conducted semi-structured interviews with 17 users, with most of them being psychology students, to investigate why they use digital applications (i. e., messengers, social networks, cloud services, digital assistants, and Smart TVs) and what psychological needs they aim to fulfill by using these applications. Our study further included a card sorting task, in which the participants ranked the relevance of ten psychological needs for each of the investigated digital applications they reported to use. Using open coding for the analysis of the interview questions, and a quantitative analysis of the card sorting task, we identified four main psychological needs people aim to fulfill by using digital applications: (1) relatedness-belongingness, (2) competence-effectance, (3) pleasure-stimulation, and (4) autonomy-independence, and four additional psychological needs which are application-specific: (5) security, (6) popularity-influence, (7) self-actualization-meaning, and (8) money-luxury. Besides this, we identified several concerns (e. g., data abuse, privacy invasion, and eavesdropping) and reasons why people refrain from using certain digital applications (i. e., the lack of benefits, malfunction, high costs, and the fear of being eavesdropped on). The fulfillment of the psychological needs seem to overweigh those privacy concerns and play a major role for people’s intention to use digital applications, which is why users will not use alternative privacy friendly applications if these do not allow for the fulfillment of those needs in the same way established applications do.