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Auflistung nach Schlagwort "maturity"

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  • Konferenzbeitrag
    Assessment of Agile Culture
    (Projektmanagement und Vorgehensmodelle 2019 - Neue Vorgehensmodelle in Projekten - Führung, Kulturen und Infrastrukturen im Wandel, 2019) Guckenbiehl, Pascal; Theobald, Sven
    Many software development teams are adopting agile methods like Scrum or XP, but these might not always be applicable, especially for teams outside software development. Nonetheless, every team might profit from adopting the agile mindset. However, teams need support in assessing and improving their current cultural agility. This work proposes a systematic process to enable such assessment and improvement in an effective way. Further, the approach makes use of a tool, which supports the evaluation of the team’s maturity regarding certain criteria derived from the agile principles. Both are demonstrated by examining an actual service desk team. The results are discussed and interpreted, leading to a set of specific suggestions for improvement. This demonstrates that regardless of the domain, teams can become more agile even without adopting agile methods, just by focusing on improving the culture.
  • Konferenzbeitrag
    Performing Human-Centered Design Process Assessments
    (Mensch und Computer 2021 - Usability Professionals, 2021) Heimgärtner, Rüdiger
    Process assessment is a disciplined project-oriented evaluation of an organizational unit’s processes with respect to a process assessment model. In this paper, an approach is presented of how to assess human centered design (HCD) processes. In detail, the standard approach according to ISO 9241-210 and the HCD processes according to ISO 9241-220 are considered. The HCD process assessment model (PAM) is intended for use when performing conformational assessments of the process capability on the development of interactive systems. It was developed in accordance with the requirements of ISO/IEC 33020. HCD has its own process reference model (PRM), which was developed based on the HCD processes defined in ISO 9241-220. The HCD-PAM contains a set of indicators to be considered when interpreting the content of the HCD-PRM. These indicators may also be used when implementing a process improvement program subsequent to an assessment within an organization. The structure and the content of the HCD-PAM is explained, and it is exemplified by a practical example of assessing base practice 6 of the process HCP.3.4.2. Finally, it is indicated, how an assessment of HCD processes should be prepared, executed, and followed up.