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Auflistung nach Schlagwort "interpersonal communication"

1 - 2 von 2
  • Konferenzbeitrag
    Constant Companion. How Frequent Phone Use and Interpersonal Communication Are Related to Users’ Emotional Appraisal
    (Mensch und Computer 2021 - Tagungsband, 2021) Arlinghaus, Clarissa Sabrina; Ollermann, Frank
    Emotional appraisal is a core aspect of user experience. This study examines whether frequency of mobile phone use can have an impact on emotional aspects of mobile phone user experience. It also comments on the role of interpersonal communication for emotional evaluation. The results of an online survey in Germany (N = 836) reveal that frequencies are related to positive and negative emotions differently. Frequent phone users experience more positive emotions than others, but the frequent use of a mobile phone does not seem to reduce negative emotions. Surprisingly, this effect does not depend on the extent of interpersonal communication. Positive emotions seem to be stronger connected to a positive user experience, whereas negative emotions probably occur due to a bad usability. This can be interpreted as an evidence for Herzberg’s two-factor theory applied to user experience.
  • Konferenzbeitrag
    Is Technology Killing Human Emotion? - How Computer-Mediated Communication Compares to Face-to-Face Interactions
    (Mensch und Computer 2019 - Tagungsband, 2019) Eddy, Anneli
    Technology is a vital part of day-to-day life for people all around the globe, but the effects of taking our communication online remain unclear, especially in terms of interpersonal communication. Human interaction and social connectedness are key to our happiness, and technology has the power to influence our well-being. This research explores how 10 aspects of interpersonal communication differ in virtual and face-to-face environments. An online questionnaire was created where participants assessed their interpersonal communication in virtual and real-life environments. Our findings show that face-to-face communication is able to convey five out of ten dimensions of interpersonal communication competence better than virtual communication because important implicit information and nonverbal cues are transferred, whereas in a virtual environment they are either not sent or not received.