Auflistung nach Schlagwort "User Studies"
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- DissertationAffective automotive user interfaces(2020) Braun, MichaelTechnological progress in the fields of ubiquitous sensing and machine learning has been fueling the development of user-aware human-computer interaction in recent years. Especially natural user interfaces, like digital voice assistants, can benefit from understanding their users in order to provide a more naturalistic experience. Such systems can, for example, detect the emotional state of users and accordingly act in an empathic way. One major research field working on this topic is Affective Computing, where psycho-physiological measures, speech input, and facial expressions are used to sense human emotions. Affective data allows natural user interfaces to respond to emotions, providing promising perspectives not only for user experience design but also for safety aspects. In automotive environments, informed estimations of the driver’s state can potentially avoid dangerous errors and evoking positive emotions can improve the experience of driving. This dissertation explores Affective Automotive User Interfaces using two basic interaction paradigms: firstly, emotion regulation systems react to the current emotional state of the user based on live sensing data, allowing for quick interventions. Secondly, emotional interaction synthesizes experiences which resonate with the user on an emotional level. The constituted goals of these two interaction approaches are the promotion of safe behavior and an improvement of user experience. Promoting safe behavior through emotion regulation: Systems which detect and react to the driver’s state are expected to have great potential for improving road safety. This work presents a model and methods needed to investigate such systems and an exploration of several approaches to keep the driver in a safe state. The presented methods include techniques to induce emotions and to sample the emotional state of drivers. Three driving simulator studies investigate the impacts of emotionaware interventions in the form of implicit cues, visual mirroring and empathic speech synthesis. We envision emotion-awareness as a safety feature which can detect if a driver is unfit or in need of support, based on the propagation of robust emotion detection technology. Improving user experience with emotional interaction: Emotional perception is an essential part of user experience. This thesis entails methods to build emotional experiences derived from a variety of lab and simulator studies, expert feedback, car-storming sessions and design thinking workshops. Systems capable of adapting to the user’s preferences and traits in order to create an emotionally satisfactory user experience do not require the input of emotion detection. They rather create value through general knowledge about the user by adapting the output they generate. During this research, cultural and generational influences became evident, which have to be considered when implementing affective automotive user interfaces in future cars. We argue that the future of user-aware interaction lies in adapting not only to the driver’s preferences and settings but also to their current state. This paves the way for the regulation of safe behavior, especially in safety-critical environments like cars, and an improvement of the driving experience.
- DissertationBehaviour-aware mobile touch interfaces(2018) Buschek, DanielMobile touch devices have become ubiquitous everyday tools for communication, information, as well as capturing, storing and accessing personal data. They are often seen as personal devices, linked to individual users, who access the digital part of their daily lives via hand-held touchscreens. This personal use and the importance of the touch interface motivate the main assertion of this thesis: Mobile touch interaction can be improved by enabling user interfaces to assess and take into account how the user performs these interactions. This thesis introduces the new term "behaviour-aware" to characterise such interfaces. These behaviour-aware interfaces aim to improve interaction by utilising behaviour data: Since users perform touch interactions for their main tasks anyway, inferring extra information from said touches may, for example, save users' time and reduce distraction, compared to explicitly asking them for this information (e.g. user identity, hand posture, further context). Behaviour-aware user interfaces may utilise this information in different ways, in particular to adapt to users and contexts. Important questions for this research thus concern understanding behaviour details and influences, modelling said behaviour, and inference and (re)action integrated into the user interface. In several studies covering both analyses of basic touch behaviour and a set of specific prototype applications, this thesis addresses these questions and explores three application areas and goals: 1) Enhancing input capabilities – by modelling users' individual touch targeting behaviour to correct future touches and increase touch accuracy. The research reveals challenges and opportunities of behaviour variability arising from factors including target location, size and shape, hand and finger, stylus use, mobility, and device size. The work further informs modelling and inference based on targeting data, and presents approaches for simulating touch targeting behaviour and detecting behaviour changes. 2) Facilitating privacy and security – by observing touch targeting and typing behaviour patterns to implicitly verify user identity or distinguish multiple users during use. The research shows and addresses mobile-specific challenges, in particular changing hand postures. It also reveals that touch targeting characteristics provide useful biometric value both in the lab as well as in everyday typing. Influences of common evaluation assumptions are assessed and discussed as well. 3) Increasing expressiveness – by enabling interfaces to pass on behaviour variability from input to output space, studied with a keyboard that dynamically alters the font based on current typing behaviour. Results show that with these fonts users can distinguish basic contexts as well as individuals. They also explicitly control font influences for personal communication with creative effects. This thesis further contributes concepts and implemented tools for collecting touch behaviour data, analysing and modelling touch behaviour, and creating behaviour-aware and adaptive mobile touch interfaces. Together, these contributions support researchers and developers in investigating and building such user interfaces. Overall, this research shows how variability in mobile touch behaviour can be addressed and exploited for the benefit of the users. The thesis further discusses opportunities for transfer and reuse of touch behaviour models and information across applications and devices, for example to address tradeoffs of privacy/security and usability. Finally, the work concludes by reflecting on the general role of behaviour-aware user interfaces, proposing to view them as a way of embedding expectations about user input into interactive artefacts.
- KonferenzbeitragEvaluating Contextualized Code Search in Practical User Studies(INFORMATIK 2024, 2024) Villmow, Johannes; Ulges, Adrian; Schwanecke, UlrichContextualized Code Search (CCS) aims to retrieve relevant code snippets that complement the developer’s current editor context. In contrast to AI-based code generation, it offers the key benefit that the source of the retrieved code is made transparent, allowing for a safe re-use of code within companies. Recently, self-supervised training for CCS has been shown to be effective. Evidence for this, however, focuses on ranking quality on research datasets. It remains unclear whether – and if yes, by how far – CCS can help improve the efficiency of real-world users. To fill this gap, we have integrated a recent CCS model into an IDE. We describe specialized robustness-oriented enhancements to the training to improve usability. We then evaluate the model in two practical user studies: In Study A, we measure efficiency improvements of fourth semester computer science students on simple algorithm exercises. In Study B, we allow a professional software development team to use the tool in their everyday work. Their company consists of several – more or less independent – teams that work on the same product, which might find code of other teams helpful. We demonstrate improvements by the proposed search, discuss use cases for the tool, and point out challenges and directions for future research (such as the combination with code generation in retrieval augmented generation).
- ZeitschriftenartikelEvaluating feedback requirements for trust calibration in automated vehicles(it - Information Technology: Vol. 63, No. 2, 2021) Wintersberger, Philipp; Janotta, Frederica; Peintner, Jakob; Löcken, Andreas; Riener, AndreasThe inappropriate use of automation as a result of trust issues is a major barrier for a broad market penetration of automated vehicles. Studies so far have shown that providing information about the vehicle’s actions and intentions can be used to calibrate trust and promote user acceptance. However, how such feedback could be designed optimally is still an open question. This article presents the results of two user studies. In the first study, we investigated subjective trust and user experience of (N=21) participants driving in a fully automated vehicle, which interacts with other traffic participants in virtual reality. The analysis of questionnaires and semi-structured interviews shows that participants request feedback about the vehicle’s status and intentions and prefer visual feedback over other modalities. Consequently, we conducted a second study to derive concrete requirements for future feedback systems. We showed (N=56) participants various videos of an automated vehicle from the ego perspective and asked them to select elements in the environment they want feedback about so that they would feel safe, trust the vehicle, and understand its actions. The results confirm a correlation between subjective user trust and feedback needs and highlight essential requirements for automatic feedback generation. The results of both experiments provide a scientific basis for designing more adaptive and personalized in-vehicle interfaces for automated driving.