Auflistung nach Schlagwort "Questionnaires"
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- WorkshopbeitragA Comparison of UX Questionnaires - What is their underlying concept of user experience?(Mensch und Computer 2020 - Workshopband, 2020) Schrepp, MartinTo choose the best fitting UX questionnaire for a concrete evaluation project is far from being easy. There is a huge number of different UX questionnaires available. Each of them measures by its scales and items a subset of what we understand by the ill-defined concept of user experience. We analyze a sample of 40 established UX questionnaires and try to work out their differences and similarities. This analysis shows the heterogeneity of the field. In addition, we analyze how the current practice to develop new UX questionnaires adds to this inhomogeneity and lack of common understanding what we measure when we measure UX. Hopefully, this is a first step towards the development of a common framework that helps UX professionals to find their way through the jungle of available UX questionnaires and measurement concepts.
- KonferenzbeitragWhich UX Aspects Are Important for a Software Product?: Importance Ratings of UX Aspects for Software Products for Measurement with the UEQ+(Mensch und Computer 2021 - Tagungsband, 2021) Meiners, Anna-Lena; Kollmorgen, Jessica; Schrepp, Martin; Thomaschewski, JörgQuestionnaires are a popular method to measure User Experience (UX). These UX questionnaires cover different UX aspects with their scales. However, UX includes a huge number of semantically different aspects of a user’s interaction with a product. It is therefore practically impossible to cover all these aspects in a single evaluation study. A researcher must select those UX aspects that are most important to the users of the product under investigation. Some papers examined which UX aspects are important for specific product categories. Participants in these studies rated the importance of UX aspects for different product categories. These categories were described by a category name and several examples for products in this category. In principle, the results of these studies can be used to indicate which UX aspects should be measured for a particular product in the corresponding product category. This is especially useful for modular frameworks, e.g., the UEQ+, that allow to create a questionnaire by selecting the relevant scales from a catalog of predefined scales. In this paper, it is investigated how accurate the UX aspect suggestions derived from category-level studies are for individual products. The results show that the predicted importance of a UX aspect from the category is fairly precise.