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Auflistung nach Schlagwort "Key performance indicators"

1 - 3 von 3
  • Zeitschriftenartikel
    Betriebstypenspezifische Referenzdatenmodelle strategischer Kennzahlensysteme der Entsorgungswirtschaft
    (Wirtschaftsinformatik: Vol. 53, No. 2, 2011) Dyckhoff, Harald; Souren, Rainer; Elyas, Abdulla
    Der Beitrag beschreibt die Entwicklung betriebstypenspezifischer Referenzdatenmodelle für das strategische Controlling der Entsorgungswirtschaft. Im Ergebnis werden für Entsorgungsbetriebe erstmals generische Ziel- und Kennzahlensysteme präsentiert und eine entsprechende Typologie von Datenmodellen für Data-Warehouse-Lösungen bereit gestellt. Zusätzlich wird eine Entwicklungsmethodik für Branchenlösungen präsentiert. Durch eine empirisch fundierte Typenbildung und die theoriebasierte Ableitung der Ziel- und Kennzahlensysteme weist sie ein hohes Maß an Struktur und Transparenz auf. Die neue Vorgehensweise integriert somit systematisch sowohl induktiv-empirische als auch deduktiv-analytische Elemente.AbstractThe paper depicts the development of reference data models for strategic key performance indicator systems specific to waste management firms providing a new comprehensive typology of generic models for data warehouse solutions. Additionally, a development methodology for industry solutions is applied, which, given the empirically founded typification process and the theoretically derived performance measurement systems, is characterized by a high degree of structure and transparency. The new approach thus systematically integrates both inductive-empirical and deductive-analytical elements.
  • ConferencePaper
    Using Key Performance Indicators to Compare Software-Development Processes
    (Software Engineering 2021, 2021) Sürücü, Cem; Song, Bianying; Krüger, Jacob; Saake, Gunter; Leich, Thomas
    Extended abstract of our paper published at the Joint European Software Engineering Conference and Symposium on the Foundations of Software Engineering (ESEC/FSE) 2020.
  • Zeitschriftenartikel
    Visual ppinot: A Graphical Notation for Process Performance Indicators
    (Business & Information Systems Engineering: Vol. 61, No. 2, 2019) del-Río-Ortega, Adela; Resinas, Manuel; Durán, Amador; Bernárdez, Beatriz; Ruiz-Cortés, Antonio; Toro, Miguel
    Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information for decision making. It is common practice today that business processes and PPIs are usually modelled separately using graphical notations for the former and natural language for the latter. This approach makes PPI definitions simple to read and write, but it hinders maintenance consistency between business processes and PPIs. It also requires their manual translation into lower-level implementation languages for their operationalisation, which is a time-consuming, error-prone task because of the ambiguities inherent to natural language definitions. In this article, Visual ppinot, a graphical notation for defining PPIs together with business process models, is presented. Its underlying formal metamodel allows the automated processing of PPIs. Furthermore, it improves current state-of-the-art proposals in terms of expressiveness and in terms of providing an explicit visualisation of the link between PPIs and business processes, which avoids inconsistencies and promotes their co-evolution. The reference implementation, developed as a complete tool suite, has allowed its validation in a multiple-case study, in which five dimensions of Visual ppinot were studied: expressiveness, precision, automation, understandability, and traceability.