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- KonferenzbeitragKey Users activities along ACTIVATE phases and associated challenges in a Public Cloud ERP introduction(INFORMATIK 2024, 2024) Brockmann, Dr. Carsten; Rudat, JörgThe concept of key users is not new to the world of ERP system implementations. Key users are responsible for ensuring that the ERP standard is mostly adapted, leading to a clean core. In this article, we describe their importance, outline their activities and workload, and conclude with recommendations on how to handle the challenges that may arise.