P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management
Auflistung P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management nach Autor:in "Amami, Mokhtar"
(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Amami, Mokhtar; Thevenot, Jaques
This paper explores the use of the web to build trust among value web chains. Businesses tend to concentrate on the traditional tangible elements of the supply chain and ignore the crucial importance of using the web to build, develop and enhance trust in the e-marketplace. Through an extensive literature review, the major dimensions of trust are highlighted and a more precise definition and characterization of trust are developed. Second, relevant collaboration theories for developing trust are reviewed. Based upon the proposed definition and characterization of trust and collaboration theories, a conceptual framework for enhancing trust and shared understanding among stakeholders of the web supply chain is proposed. Finally, using the conceptual framework as a reference, modules of web-based support system for enhancing trust are highlighted.
